Naturo Cosmetics was facing declining customer retention and low repeat purchase rates despite having a beautiful e-commerce website. Their mobile web experience wasn't engaging enough to keep customers coming back.
Key issues included:
We transformed Naturo Cosmetics' web presence into a powerful native mobile app using AppForge-X, focusing on three key areas:
Personalized Experience: Implemented AI-powered product recommendations and personalized beauty routines based on customer preferences and purchase history.
Push Notification Strategy: Created targeted push campaigns for new product launches, restocks, and personalized offers that drove 3x more engagement than email.
Loyalty Integration: Built a seamless loyalty program within the app, rewarding customers for engagement and repeat purchases.
Within 6 months of launching their mobile app, Naturo Cosmetics achieved outstanding results that transformed their business metrics.
Active App Users
Repeat Purchase Rate
Higher Average Order Value
More Time Spent in App
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